At Sawari Dynasty, we deeply value our relationship with every customer. We are committed to delivering exceptional automotive repair services and quality vehicle parts. However, we understand that sometimes our products or services may not meet your expectations. The following policy describes how we handle refunds, returns, and exchanges, ensuring a fair resolution that prioritizes your satisfaction.
Our Commitment to Quality:
Your satisfaction and safety are our top priorities. For any automotive repair service or part purchased from us, we stand by our work and aim to resolve issues swiftly. We encourage you to reach out immediately if a purchased part or recent service fails to meet our guaranteed standards.
Eligibility for Product Return and Exchanges:
- Returns are accepted within 30 days of purchase.
- Items must be in original, unused condition, with all packaging and tags intact.
- The original receipt or proof of purchase is required.
- Customized products, final sale items, and installed parts are not eligible for return, except in cases of defect or error.
Eligibility Service Refund:
- If you are not satisfied with our automotive repair services, please contact us within 7 days of service completion.
We will assess the situation and, if applicable, offer a remedy, which may include a refund or a service redo. - Refund requests must be made by contacting our customer support team at arif@sawaridynasty.com or Call Us (909) 858 2082.
Return Methods:
- Visit our website and fill out the online return form.
- Contact our customer support team at arif@sawaridynasty.com or (909) 858 2082.
Upon receiving your return request, we will provide you with detailed instructions on how to proceed.
Refund Options:
- Refunds will be issued to the original payment method within 7-10 business days of receiving the returned product.
- We also offer store credit as a flexible alternative, often with additional value as a token of our appreciation.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to an error on our part, such as sending the wrong or defective item.
- We recommend using a trackable shipping method to ensure a smooth process.
Special Considerations:
- For warranties on specific automotive parts, please review the product details or contact us for more information.
- Certain vehicle parts, such as electrical components, are ineligible for return once installed unless proven defective.
Processing Time:
- Please allow up to 7 business days for us to process your return and issue a refund or exchange once we receive the returned product.
Contact Information:
If you have any questions or need assistance with your return, please reach out to our customer support team:
- Email: [Email]
- Phone: [Phone Number]
- Hours of Operation: [Hours]
Policy Changes:
Sawari Dynasty reserves the right to amend this Refund and Product Return Policy. Any changes will be communicated on our website and will apply only to purchases made after the updated policy is published. Thank you for choosing Sawari Dynasty. We appreciate your business and strive to provide exceptional service and support for your automotive needs.